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7 responses to “Minimizing the Cost of SaaS Operations”

  1. Alan Berkson

    Great piece. Required reading for anyone in IT Operations. The downside as a I see it is what would likely be a large investment up front in time to get the model together to get your first customer on-line. Clearly the benefits of rapid deployment are high but for many startups getting paying customers is the biggest issue. How much upfront work did you have and how did it affect your time-to-market?

    Alan Berkson

  2. Bob Warfield

    Alan, we never had more than 4 or 5 developers at any time and the investment was done over time. Some up front is obviously required, but I always hew to the thought that what code we write should be right, but we don’t have to write all the code up front.

    Start with Amazon (or your preferred Cloud), it will actually save you time versus converting from a datacenter. Start with multi-tenancy, a solid architecture, and a metadata driven approach.

    The other point I will make that will be the subject of a whole other blog post is that this low cost architecture is extremely agile.



  3. Links 04/03/2010

    […] Minimizing the Cost of SaaS Operations […]

  4. HR Software

    Disjointed, rigid, and hard to use, traditional ERP can no longer pretend to be the best solution on the market. SAAS is the new solution to handle today’s modern financial needs and concerns.

  5. Zoli Erdos

    Dear “HR Software”,

    I tend to agree with most of what you’re saying, but I’d prefer you be less “anonymous”, otherwise your comment looks uncomfortably close to link spam for Workday.

  6. aalice

    The lamps stack is cheap up front, but SaaS is forever.

  7. Bob Warfield

    How right you are, aalice!