The RightNow User Conference was a significant transformation point for the company – for the better for the most part. I’m looking at the products which indicate smart short term value and the culture change, which indicates serious long term value.
Paul Greenberg
Founder, Managing Principal, The 56 Group, LLC, author of several best-selling books, including CRM at the Speed of Light: Social CRM Strategies, Tools, and Techniques for Engaging Your Customers, but most importantly known as the Grandfather of CRM.
