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Industry Analyst, Consultant and author, former programmer, systems analyst with 25 years experience. Spent three years in Europe as an industry analyst and as Correspondent for Information Week and other industry publications. Regularly consults with leading public and private enterprise software, database, and infrastructure companies. An award-winning columnist for leading IT and business magazines, Josh is widely quoted in the trade and business press and he blogs at Enterprise Matters.

One response to “License vs. Service and Support Revenue: Some Historical Clarity”

  1. C Jones

    Personally I am all for reminding lazy readers how lazy their reading skills are, and refreshing their overloaded memory cells with stuff that they should have remembered and know, while peppering it with new stuff. You can’t build a structure of solid understanding on where you’re going to on empty foundations that don’t remind you where you’re coming from and where you have been….