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Independent analyst and systems architect specializing in business process management and Enterprise 2.0. Previously founded two successful product and service companies focusing on content management, BPM and e-commerce. Featured conference speaker on BPM and its impact on business, and writes the Column 2 blog on BPM and Enterprise 2.0. All posts are © Sandy Kemsley.

6 responses to “Time For Enterprise 2.0 To Get Enterprisey”

  1. Susan Scrupski

    Hey Sandy. You are correct, as usual. There are a few nuances here, tho’. We have a number of large enterprises that are pioneering some of this work. It’s not easy for all the reasons you outlined, as well as some of the cultural/organization reasons that may be obvious but cannot be understated. Additionally, the integration of social into the business process is coming from unusual places that have heretofore not been buyers of legacy software. The social business software platforms are malleable. Socialtext is probably the best example of a social platform that definitely gets this and isolates the opportunity at the “pain point.” Oftentimes this involves the need to “solve for x” involving a business process exception. The social integration opportunities of the future are where the opportunities lay for your peeps and my peeps. We will both dance at that wedding. 🙂

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  3. Sandy Kemsley

    Thanks for the comment, Susan. It’s true that pressure for the integration of social is coming from all over within the enterprise, but I’m seeing that the inclusion of the social features into enterprise software (as is starting to happen) will drive this for both core and non-core processes. If you look at my post from this morning over on my full blog ( about the new IBM social BPM site, they are continuing to push these ideas. Whether their site is a success or failure, ultimately the big win for everyone will be IBM’s validation of the social business process market, including cloud platforms for such.

  4. Jaime Cid

    Sandy, you can also look at Oracle Social BPM included in new BPM 11g : Oracle Process Spaces.
    Here is detailed info and nice screenshoots:

  5. Sandy Kemsley

    Jaime, I’d love to get a closer look at Oracle Social BPM and 11g. Unfortunately, Oracle won’t give me an analyst briefing because I won’t let them read what I write before I publish it.

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