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Well-known CRM analyst and thought leader, Denis has made contributions to our thinking about cloud computing, CRM, social media, analytics and mobility. He runs the Beagle Research Group, LLC and is the author of "Solve for the Customer", "You Can't Buy Customer Loyalty, But You Can Earn It", and recently, "The Age of Sustainability". He frequently contributes to this and other outlets. Check out BeagleResearch.com, and AgeSustainability.com

One response to “Special Research Project”

  1. WCR SEO & Online Marketing

    Unfortunately not every video goes viral and many thousand marketing dollars are wasted. People can see through videos that are only generated to sell and they are looking for the real entertainment value. In my opinion SEO is still the most important aspect when it comes to marketing online and video might be a small contributer but not the silver bullet some companies are hoping for.

    Cheers, Kat