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Well-known CRM analyst and thought leader, Denis has made contributions to our thinking about cloud computing, CRM, social media, analytics and mobility. He runs the Beagle Research Group, LLC and is the author of "Solve for the Customer", "You Can't Buy Customer Loyalty, But You Can Earn It", and recently, "The Age of Sustainability". He frequently contributes to this and other outlets. Check out, and

3 responses to “Tablets, CRM and more”

  1. geek

    Bandwidth, Battery life and monthly cost will be the factors that will temper what is thought to be the explosive growth on tablets. That is in addition to the lack of a real keyboard that makes it difficult to create content.

  2. Tablets, CRM and more – _Hosted UniverseThe reference for the cloud

    […] Tablets, CRM and more […]

  3. Jay Wilder

    I agree that tablets are all about consumption…and sharing. Read two studies so far indicating that video is up 3x on the iPad vs. online viewing. I agree that bandwidth poses a potential challenge in terms of cost to enterprises…it will be up to the video service providers to optimize their playback tax the monthly GB allotment as little as possible…could be a competitive area between B2B mobile platforms. I’ve had a tablet now for about a month and really enjoy it for consuming content. This post I’m writing is on a laptop. For the former use, tablet is the really the way to go.