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Well-known CRM analyst and thought leader, Denis has made contributions to our thinking about cloud computing, CRM, social media, analytics and mobility. He runs the Beagle Research Group, LLC and is the author of "Solve for the Customer", "You Can't Buy Customer Loyalty, But You Can Earn It", and recently, "The Age of Sustainability". He frequently contributes to this and other outlets. Check out, and

One response to “Smartsheet and collaboration”

  1. Brent Frei


    Thanks for the post. To your point on Chatter and Smartsheet being compatible… you are correct, they are very complimentary, See the short video of how they will be working together shortly:

    – Brent Frei