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Brian is one of the titans of the technology services arena with more than 25 years experience in the field, 10 of which were served as Senior Director of Andersen Consulting's (now Accenture's) global Software Intelligence unit.

2 responses to “The New Consulting Metrics (for SaaS)”

  1. Lewis Cirne

    I absolutely agree with this article. Too much enterprise software requires hundreds of thousands of dollars in consulting services just to deliver on the value proposition so convincingly promised by the rolex wearing reps that sold it into the CIO.

    In my blog, I describe consulting services related to setting up and deriving value from on-premise enterprise software “The $400-An-Hour Band-Aid”. Check it out at

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