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Founder and Chief Executive Officer of HfS Research, the leading global research analyst organization covering global sourcing strategies. Acclaimed Industry Analyst and Consultant who scribes the leading blog for the services industry "Horses for Sources".  Previously worked  at AMR Research (Gartner Inc),  Deloitte Consulting’s BPO Advisory Services, the  Everest Group and  IDC .  In 2010, Phil was named “IIAR Analyst of the Year” by the Institute of Industry Analyst Relations (IIAR). This is the most coveted global award for industry analysts in technology and services.

One response to “Who cares about the soft stuff… when everyone’s ready for outsourcing change”

  1. Soft And Ready

    […] Who cares about the soft stuff… when everyone's ready for … Outsourcing change is revolutionary—the world order changes. At the minimum, outsourcing introduces new rules and tools, different outcomes, changes careers, moves work offshore, requires new skills—all in the effort to realize a . […]