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CEO of Deal Architect, a top advisory boutique recognized in The Black Book of Outsourcing, author of a widely praised book on technology enabled innovation, The New Polymath, prolific blogger, writing about technology-enabled innovation at New Florence, New Renaissance and about waste in technology at Deal Architect.  Previously Analyst  at Gartner, Partner with PwC Consulting. Keynoted at many business and technology conferences and has been quoted in the Wall Street Journal, BusinessWeek, The Financial Times, CIO Magazine, and other executive and technology publications.

3 responses to “Not all revenue is created equal”

  1. KG

    As someone that has spent significant time in consumer product development (autos and electronics) and enterprise software development and marketing, I see in things in a slightly different manner. In consumer oriented markets, nothing is more important than the product and the overall customer experience, initially and in the long term. The market in consumer markets in not very forgiving, which imposes a certain amount of discipline around product development, delivery and meeting deadlines (4Ps actually). If you are not capable is excelling in those aspects, you have very little chance of making it in the consumer products market (tech or otherwise). Sadly none of that is true in enterprise technology markets. I put the blame directly on the CIO office for this situation. Unless they are more demanding of their tech vendors and suppliers and have higher standards for product quality, pricing and customer service, none of this will change.

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