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Esteban Kolsky is the founder and principal of thinkJar, a Customer Strategy consulting and think tank organization helping vendors and user successfully become better, more open, and more collaborative organizations. More information about thinkJar

2 responses to “NetSuite? For The Enterprise? Really?”

  1. Todd Fitzwater

    Very balanced and reasoned blog! We’ve seen NetSuite move into successively larger deals over the 6 years that we’ve worked with them. They get the Cloud and, as customers start to understand the benefits of the Cloud (implement in weeks, ROI in months, continuous agility), we think more and more enterprises will make the compromises necessary to embrace NetSuite’s functionality.

    We’ve done 10+ OneWorld projects for international companies and, believe me, it works. Would NetSuite replace a central instance of SAP or Oracle? Probably not. Would it replace a mess of subsidiary CRM and ERP systems and deliver global account management, accelerate month-ends and consolidations? You bet.

  2. Esteban Kolsky


    Thanks for the kind words. I have been having this discussion almost non-stop for the past few months: what cloud brings to the world after the hype is evaporated (nice play of words, no?).

    To me, NetSuite has chosen the right path, but it is only 1/2 the battle, as the enterprises, even the large ones you predict won’t do it – which probably won’t for now, need to meet them halfway and embrace the changes. I am encouraged that you are seeing the first results, but lots more work remains and I am looking forward to that.

    Thanks for the read!