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Well-known CRM analyst and thought leader, Denis has made contributions to our thinking about cloud computing, CRM, social media, analytics and mobility. He runs the Beagle Research Group, LLC and is the author of "Solve for the Customer", "You Can't Buy Customer Loyalty, But You Can Earn It", and recently, "The Age of Sustainability". He frequently contributes to this and other outlets. Check out, and

One response to “The New, New Bubble”

  1. David Beyer

    Good post Denis. I think the mere mention of a bubble on the cover of such a prominent magazine is evidence to the contrary. When Time magazine starts encouraging everyone to start buying stock on SecondMarket or invest in their local, neighborhood startup is when I’d start to worry 🙂