This is what we need to banish from enterprise software forever. I’m not naive enough to think that some level of on boarding and systems training is needed. But if out of the box technology can lead to “confusion, headaches and sluggish performance”, thats just not acceptable in 2011.
And this certainly isn’t just true of SAP. i just happened to receive this in my inbox. And its OnDemand line has ease of use factored in. But its rampant in the industry. And really, SAP SDN – its amazing community and mentor program should be the solution to any potential confusion and headache. One more data point to look for as we kick off the industry conference season in a few weeks.