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Founder and Chief Executive Officer of HfS Research, the leading global research analyst organization covering global sourcing strategies. Acclaimed Industry Analyst and Consultant who scribes the leading blog for the services industry "Horses for Sources".  Previously worked  at AMR Research (Gartner Inc),  Deloitte Consulting’s BPO Advisory Services, the  Everest Group and  IDC .  In 2010, Phil was named “IIAR Analyst of the Year” by the Institute of Industry Analyst Relations (IIAR). This is the most coveted global award for industry analysts in technology and services.

2 responses to “What are Business Platforms and why they represent the future of outsourcing”

  1. José

    Based on this, what do you think about a BPM Suite like a SaaS over the cloud with mobile and social capabilities?

  2. Future Of Outsourcing | Internet Marketing Blog - Free IM Tips and free Resources

    […] that consolidate infrastructure, middleware software, labor, and process/domain expertise including Future investments, as OPEX is attractive to clients. Cheaper to get started, and with output or […]