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Well-known CRM analyst and thought leader, Denis has made contributions to our thinking about cloud computing, CRM, social media, analytics and mobility. He runs the Beagle Research Group, LLC and is the author of "Solve for the Customer", "You Can't Buy Customer Loyalty, But You Can Earn It", and recently, "The Age of Sustainability". He frequently contributes to this and other outlets. Check out, and

2 responses to “Regulating the Internet”

  1. Real world

    How do you propose something like this actually be regulated? Our nanny society has really spoiled people. I think this is a good learning experience for anyone. You can’t trust everything you read. Bravo on VIP deals part. If they made money doing this, I’d say smart business. No different than commercials on tv with “customer testimonials”. Businesses aren’t supposed to be your friend, they want to make money off you. Any regulation is a bad thing. If it isn’t illegal outside the internet, it shouldn’t be illegal on the net.

  2. Sincere Prickett

    A big thank you for your post. Want more.