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Well-known CRM analyst and thought leader, Denis has made contributions to our thinking about cloud computing, CRM, social media, analytics and mobility. He runs the Beagle Research Group, LLC and is the author of "Solve for the Customer", "You Can't Buy Customer Loyalty, But You Can Earn It", and recently, "The Age of Sustainability". He frequently contributes to this and other outlets. Check out, and

One response to “Mobility’s Future Seen in Instagram Acquisition”

  1. Another 90 Day Sprint | cazh1

    […] story of Instagram, and how the older desktop / browser-based internet is dead, to be replaced by the ubiquitous mobile experience (summarized nicely by […]