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Chief Research Officer, G2 Crowd, formerly Group VP Software Business Solutions at IDC where his group covered CRM, EA, PPM, PLM, SCM, cloud and SaaS, pricing and licensing, and software partners, channels and alliances.

One response to “Sense and Respond, Operating a Social Business”

  1. Blog :: Scribe Software » CRM Recap July 6th

    […] Sense and Respond, Operating a Social Business By: Michael Fauscette, (@mfauscette) As businesses continue to become more social, Fauscette predicts they’ll move from a ‘make and sell’ model to a ‘sense and respond’ model, allowing more agility and flexibility to react to incoming stimuli. Source: Enterprise Irregulars […]