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Founder, Managing Principal, The 56 Group, LLC, author of several best-selling books, including CRM at the Speed of Light: Social CRM Strategies, Tools, and Techniques for Engaging Your Customers, but most importantly known as the Grandfather of CRM.

2 responses to “Dreamforce 2012: Dream a Little Dream of (with) Me: Part 1”

  1. Relationship Needs Unique But Similar | Brandy & The Gang

    […] Gilt’s business model workFalling to bits, gloriouslyA Woman’s Greatest Need in MarriageDreamforce 2012: Dream a Little Dream of (with) Me: Part 1 : Enterprise Irregulars ul.legalfooter li{ list-style:none; float:left; padding-right:20px; } .accept{ display:none; […]

  2. Dreamforce 2012: Dream A Little Dream of (with) Me: Part 2 : Enterprise Irregulars

    […] In Part 1 of this analysis, I focused in on the vision of and how well they presented it and executed against it. But that doesn’t make them perfect, though they are arguably the market leaders in social business software/services.  So, with the vision and their strategic thinking as the framework, let’s take a look at some of what they announced, the strengths and some of the shortcomings they still have to deal with in part 2, the final part of this rather verbose (as always) piece. […]