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CEO of Deal Architect, a top advisory boutique recognized in The Black Book of Outsourcing, author of a widely praised book on technology enabled innovation, The New Polymath, prolific blogger, writing about technology-enabled innovation at New Florence, New Renaissance and about waste in technology at Deal Architect.  Previously Analyst  at Gartner, Partner with PwC Consulting. Keynoted at many business and technology conferences and has been quoted in the Wall Street Journal, BusinessWeek, The Financial Times, CIO Magazine, and other executive and technology publications.

One response to “The existential threat to on-premise models”

  1. M Scott (CRM Guy)

    In the space we focus – small business – on-premise products used my many of them are more in the 12 month cycle. Based on about 8 years on this path, I cannot see the software providers realistically shrinking it any farther – they already struggle to some extent with quality control as it is.

    Even with the annual update cycle, likely less than 50% of the user base upgrades that often – 3 to 5 years is likely the majority. It’s not that the user base doesn’t want to see new features/improvements, it’s just that in their minds (based upon history) upgrading equates to expense and problems.

    Online seems like it will continue to erode on premise.