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Founder and Chief Executive Officer of HfS Research, the leading global research analyst organization covering global sourcing strategies. Acclaimed Industry Analyst and Consultant who scribes the leading blog for the services industry "Horses for Sources".  Previously worked  at AMR Research (Gartner Inc),  Deloitte Consulting’s BPO Advisory Services, the  Everest Group and  IDC .  In 2010, Phil was named “IIAR Analyst of the Year” by the Institute of Industry Analyst Relations (IIAR). This is the most coveted global award for industry analysts in technology and services.

2 responses to “Outsourcing may be battered, bruised and vilified… so why is only a twentieth of enterprises planning to reduce it in 2013?”

  1. scott

    Great article. When you speak of ‘outsoircing’ do you mean giving the work to a specialist overseas provider / BPO or do you mean hiring full time staff in another country? Ie: offshore process outsourcing or offshore staff hire/team setup?

  2. What Went Wrong with Outsourcing | The Code Curmudgeon

    […] I expect that outsourcing will continue, there are several pitfalls that can easily trip companies up. For software, the code has to be […]