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Brian is one of the titans of the technology services arena with more than 25 years experience in the field, 10 of which were served as Senior Director of Andersen Consulting's (now Accenture's) global Software Intelligence unit.

4 responses to “Continuing evolution of cloud application software”

  1. Resrpt

    So basically Agresso told what message it wants to communicate through an “independent third-party” and these whitepapers were written that Agresso eventually licensed (well licensing was just a gimmick they would have funded it in the first place). Ye, good way for software providers to market their message under the garb of research. Research companies anyways are in dire need of cash, to hell with neutrality.

  2. brians7364

    To Resprt-

    You’re right to approach any blog posting with a dose of healthy skepticism. I do, too and I encourage others to question what they read. Let me clarify a couple of points though.

    I’m in the minority of analysts/bloggers/influencers that actually indicates whether: a vendor reimbursed my travel costs to one of their events; if I have an investment in a vendor’s stock; or, if a vendor is an active client. Somewhere down the line, I’ve done work for/with a large number of vendors. My ZDNet profile has several paragraphs on this. I believe that transparency helps credibility and I don’t know what else I can do to be more upfront.

    As to the content of this post, the first graphic actually was used in a keynote I did at a NetSuite partner conference in (I believe) 2011. I added to it to make the second graphic. None of the copy or graphics are in the reports that Agresso licensed. This piece is virtually all original. Of the three bullets re: elasticity, completeness and forgiveness, those are related to the licensed reports. Yet, some of the concepts were first introduced to me by other firms. NorthgateArinso, who I mentioned, showcased the elasticity capability to me at an analyst event about a year ago. I wrote about that then. As to the forgiveness issue, I contacted a number of cloud vendors, customers and integrators to understand the state of the industry with this issue. What you read in this post is a very, very abbreviated subset of what I learned across the cloud applications space.

    I encourage you to look into any of the issues (the three with white papers and the others at the end of the piece) that I surfaced in this post. Personally, I was surprised at how well a few vendors dealt with some of these matters and how poorly others didn’t.


  3. Christa Jocelyn

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  4. Resrpt

    To Brian

    Thanks much for clarification and apologies for brushing you with the same paint. Given the perverse incentives analysts and research firms have and there below zero knowledge on most of the things they write upon, its not strange for a reader to become pessimistic. However, I get your point and it makes sense.

    Do you believe there are other emerging trends in SaaS or are we done with it in terms of fundamental architecture and solution (not the selling part, but the design part). And increasingly large buyers are asking cloud vendors to provide on-premise solution. What do they get out of it (except a “cloud-like” architecture which is good for applications)