The following slides are from a presentation I did on 8/20/13 at CRM Evolution conference in NYC.
(Cross-posted @ Michael Fauscette)
Michael Fauscette
Chief Research Officer, G2 Crowd, formerly Group VP Software Business Solutions at IDC where his group covered CRM, EA, PPM, PLM, SCM, cloud and SaaS, pricing and licensing, and software partners, channels and alliances.
