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Co-Founder and CEO of EchoSign from inception through tens of millions in cash-flow positive SaaS revenue and acquisition by Adobe Systems Inc. Jason then served as Vice President, Web Services at Adobe, where EchoSign was named the most successful acquisition of 2011-12, posting 199% YoY growth.

One response to “The $2 Million Dollar Man (/Woman): How to Think About Scaling Your Customer Success Team”

  1. Jubal Ince (@jubal_ince)

    Thanks for sharing Jason. This is a great “real world” perspective to keep in mind when building a CSM team.