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Well-known CRM analyst and thought leader, Denis has made contributions to our thinking about cloud computing, CRM, social media, analytics and mobility. He runs the Beagle Research Group, LLC and is the author of "Solve for the Customer", "You Can't Buy Customer Loyalty, But You Can Earn It", and recently, "The Age of Sustainability". He frequently contributes to this and other outlets. Check out, and

One response to “Once More into the Data Breach”

  1. Frank Nurock

    While the U.S. has been slow to accept EMV, the cards have been around for more than a decade. Experts say the U.S. is the last major nation to adopt it as a standard. For now, the cards have both the familiar magnetic strip and the chip. But the goal is to eventually transition all credit card holders to chip-only cards.

    Thanks for the read Denis.