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Well-known CRM analyst and thought leader, Denis has made contributions to our thinking about cloud computing, CRM, social media, analytics and mobility. He runs the Beagle Research Group, LLC and is the author of "Solve for the Customer", "You Can't Buy Customer Loyalty, But You Can Earn It", and recently, "The Age of Sustainability". He frequently contributes to this and other outlets. Check out, and

One response to “World Tour”

  1. Simon Griffiths

    World Tour? I only see one US city on the salesforce site. To paraphrase Stephen Fry, if another country had a world tour, they would visit several countries