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VP and Principal Analyst at Constellation Research. Dion focuses on the topics of digital engagement, customer experience, enterprise collaboration, digital workplace, digital transformation, social business, Service-Oriented Architecture (SOA), open business models, and next-generation enterprises. His thought leadership can be found on ZDNet, On Web Strategy, Constellation Research, ebizQ.

2 responses to “How Leaders Can Address the Challenges of Digital Transformation”

  1. Sarah Goodall

    Spot on Dion – excellent article summarizing all the key points. I’d like to suggest another team hard at work trying to contribute to the social business model. Communications (who typically lead employee comms) are also looking at employee advocacy and how to amplify the brand through employee networks. Another department trying to fathom the social business model.

  2. Ivan Grisedale

    Great article Dion! I would like to suggest including the viewpoint of an employee advocacy software provider (Smarp). We certainly help companies in the digital transformation process with SmarpShare.