VP and Principal Analyst at Constellation Research. Dion focuses on the topics of digital engagement, customer experience, enterprise collaboration, digital workplace, digital transformation, social business, Service-Oriented Architecture (SOA), open business models, and next-generation enterprises. His thought leadership can be found on ZDNet, On Web Strategy, Constellation Research, ebizQ.
By Dion Hinchcliffe on November 12, 2014
The rich history of digital collaboration in the last 30 years has been a long and winding one. Fortunately, it’s also been a highly rewarding story that has led to literally historic advances in workforce productivity and efficiency for most organizations. Along the way, many of these advances have led to and made possible entirely […]
Posted in Business, Featured Posts | Tagged Analysis, collaboration, communication, Convergence, events, social business, social collaboration, Social Media, strategy, The Enterprise, Trends and Statistics, ucaas, Unified Communications | 2 Responses
By Dion Hinchcliffe on November 3, 2014
It’s no longer fashionable to criticize enterprise IT as it once was. That’s because the Internet has definitively won the competition and is leading the way in tech innovation. But for proactive organizations, it doesn’t have to be that way.
Posted in Featured Posts, Technology / Software | Tagged apps, Big Data, Cloud, Cloud Priorities, Consumerization, CXO, Data Centers, Data Management, Emerging Tech, enterprise software, innovation, IT Policies, IT Priorities, Leadership, Networking, servers, Technology / Software
By Dion Hinchcliffe on October 30, 2014
Today’s digital workplace is constantly inundated with new applications and devices, as tech investment also decentralizes. Top technology leaders are seeking an orderly path to improvement, yet the the way forward remains more turbulent than ever. Fortunately, there are perspectives that can help.
Posted in Business, Featured Posts | Tagged #futureofwork, CIO, collaboration, Consumerization, CXO, Enterprise 2.0, enterprise software, future of work, IT Priorities, mobility, Unified Comms | 1 Response
By Dion Hinchcliffe on October 15, 2014
The vision Salesforce has for market-facing engagement is the right one: Tear down data, app, and user experience silos between marketing, sales, operations, and support. But does their cloud measure up to this vision yet?
By Dion Hinchcliffe on October 14, 2014
The enormous crowd here is streaming into the main keynote with Marc Benioff here at Moscone Center on Tuesday. it’s nearly 1pm PT and the main hall is filing up quickly. I’ll live blog the event here as much as possible given that the Ethernet for industry analysts isn’t working, but the private Wifi is, […]
By Dion Hinchcliffe on October 9, 2014
As innovation in computing devices, apps, and potent new techniques for applying them proliferate in the consumer world, companies are struggling to close the gap.
By Dion Hinchcliffe on August 4, 2014
One of the most striking things I seen when watching organizations make the transition from legacy industrial models of working to new network-based models, is that we keep trying to employ the new tools and ideas in the same old ways. Certainly, it’s quite hard to unlearn the old methods, so deeply instilled are they […]
By Dion Hinchcliffe on June 11, 2014
Are we to add the Internet of Things to the pantheon of top strategic technology prioritiesfor the decade? That’s the question increasingly in front of IT decision makers these days as tech vendors add the buzzphrase to their marketing and practitioners evaluate the rapidly growing array of related tools and technologies. That’s not to say there’s […]
By Dion Hinchcliffe on May 28, 2014
Much has been made recently of the imperative to fully transition our businesses into the modern digital world. It now hardly needs to be said at this point. There is even some encouraging news for traditional enterprises: The latest data from Forrester shows that companies are indeed at long last making digital transformation a top […]
By Dion Hinchcliffe on May 27, 2014
Two tracks seem to be emerging with today’s enterprise collaboration tools. Either they’re becoming full-sized suites with the kitchen sink, or they’re focusing making a few core features work better than anyone else.