Michael Fauscette
Chief Research Officer, G2 Crowd, formerly Group VP Software Business Solutions at IDC where his group covered CRM, EA, PPM, PLM, SCM, cloud and SaaS, pricing and licensing, and software partners, channels and alliances.
Oracle CEO Larry Ellison Takes New Role – What Does it Really Mean?
Just prior to Oracle’s Q1 FY15 earnings announcement hitting the wire, the company made an announcement about changes in the Oracle executive suite. Something of a surprise to many, but perhaps not really that much of a surprise, Larry Ellison, co-founder and CEO for 37 years steps out of that role to assume the role […]
Infor, A Company in Transition
I just returned from New Orleans last evening after attending Infor’s user conference Inforum (disclosure: Infor paid my travel expenses to the event, and is an IDC client). On the flight back I was thinking about what I saw, and what I’ve learned about Infor from my last several interactions with them, and wanted to […]
Is Collaboration Part of Your Customer Experience Strategy?
The conversation about customer experience as a business strategy continues to get lot’s of attention as companies struggle to figure out how to do business in a changing, consumer driven marketplace. A lot of these conversation have focused on the outward facing issues, changing marketing and sales or executing customer service in a new or […]
Engagement or Experience?
This may sound a bit like a rant, and I suppose it is really, but I’m tired of having this conversation so thought it would be easier to just point to a post. It’s semantics but being clear on what…
Disrupting Today’s Workplace – Part Three
Technology is one part of the impetus for change in the workplace and has historically been a lever in major transitions like the one we’re currently experiencing. There are new technologies like mobile, cloud and social that are a big part of this change of course, but there are some other specific technologies that are […]
Disrupting Today’s Workplace – Part One
I laugh every time I write the title “future of work”, I mean, how presumptuous can one document / post / presentation be to outline the entire future of work. I’m going with “disruption of work” for this one. Oh well, titles aside, it’s a topic that I’m extremely interested in, and have been looking […]
Social Business Maturity Model, The Next Generation
Way back in 2011 we published a maturity model for the adoption of social technologies and the resulting cultural and process changes that those technologies could enable. Quite a lot has happened since then of course but happily some of the fundamental business impacts from the use of social technologies hasn’t. We do understand them […]
What are the Biggest Benefits of Mobile Enterprise Applications?
Mobile technology is playing a key role in the current change and disruption that many businesses are facing. The fact that we carry such powerful computing devices in our pockets, devices that are always on and always connected to the Internet, has created a growing population of consumers and employees that shop, interact and work […]
Microsoft Office for iPad: One More Thought on Application Silos
As I was re-reading my post on application silos I realized I forgot to include one additional example of the current problem. Recently Microsoft released Office for iPad. Now going beyond whatever I think of Office in general, I am in a situation where I have to use Office so having it (finally!) available on […]
