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Susan Scrupski

Susan Scrupski

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Social Impact Entrepreneur, Founder, Big Mountain Data, previously CEO and Founder, Change Agents Worldwide. Named as one of Fast Company’s “Most Influential Women in Technology” in 2010, Susan's insights have been featured in industry research, as well as mainstream media such as The New York Times, BusinessWeek, The Wall Street Journal, and CNBC.

The Power of Community Comes to Life at SAP’s TechEd

The Power of Community Comes to Life at SAP’s TechEd

By Susan Scrupski on October 28, 2014

Walking down one of the cavernous halls at the Palazzo hotel in Las Vegas, we approached one of my Enterprise Irregular (EI) colleagues, David Dobrin.  Dobrin looked surprised to see me and said, “What are you doing here?”  I said, “I’m here to learn!” Yes, I attended my first SAP TechEd this week and this is […]

Posted in Trends & Concepts | Tagged Big Data, Community, conferences, Doctors Without Borders, HANA, sap, SAP TechED, SCN Community, social networking | 2 Responses

Change Agents Go to Washington!

Change Agents Go to Washington!

By Susan Scrupski on September 25, 2014

Drowning in paperwork?  Demoralized by endless meetings where you sit and sit and sit, and have no voice?  Tired of performance management reviews that have little to do with your potential or passion?   Frustrated by knowledge that buries itself in graveyards of  email thread coffins? Then, we have a workshop for you.  Come get […]

Posted in Trends & Concepts | Tagged caww, change, change agents, Change Agents Worldwide, Digital Workplace, future of work, innovation, KMWorld, Leadership, Organizational Change, Working Out Loud, workshop

Smarter Innovation: Road Map to the Future

Smarter Innovation: Road Map to the Future

By Susan Scrupski on September 18, 2014

Last spring, we were approached by the Academic Director of Columbia University’s Graduate Information and Strategy program, Katrina Pugh.  She had received word about the innovative way our Change Agents work out loud in the cloud.  We were asked to contribute to a management book published recently by ARK Group, “Smarter Innovation: Using Interactive Processes to Drive […]

Posted in Trends & Concepts | Tagged change, change agents, Change Agents Worldwide, Digital Workplace, future of work, innovation, Leadership, Management consulting, Organizational Change, strategy, Working Out Loud | 1 Response

Reason #30 Why We Can’t Change: We Don’t Have the Time

Reason #30 Why We Can’t Change: We Don’t Have the Time

By Susan Scrupski on May 1, 2014

My friends and colleagues at Change Agents Worldwide are kicking off a “blog carousel” to address all these reasons why organizations can’t change.  This list was carefully compiled by a Product Engineer of the Milwaukee Gear Company in 1959.  These objections still live on today in memos, meetings, analysis decks, and teleconference calls over a half-century […]

Posted in Featured Posts, Trends & Concepts | Tagged change agents, Digital Workplace, future of work, Leadership

Successful Networks Require a Cross-Disciplinary Team

Successful Networks Require a Cross-Disciplinary Team

By Susan Scrupski on April 9, 2014

It should come as no surprise that a one-dimensional approach to network “deployment” will yield lackluster results.  In the heyday of the Enterprise 2.0 movement, it was largely IT that introduced social networks to the workforce.  The mistake that many customers made in those early days was viewing social networks as a technology platform vs. […]

Posted in Trends & Concepts | Tagged adoption, change agents, Change Management, Digital Workplace, Enterprise 2.0, future of work, Leadership, Organizational Change, Social network, social network analysis

Passion is No Ordinary Word

Passion is No Ordinary Word

By Susan Scrupski on February 10, 2014

[This is a bit of an insider post.  New blog readers, please bear with me.] Here’s a question:  When did you first fall in love with Luis Suarez?  For me, it was sometime in 2006 or 2007.  I first wrote about him on my blog in 2007 after he unpacked a 7-part analysis of the […]

Posted in Trends & Concepts | Tagged adoption, change, change agents, Change Agents Worldwide, collaborative economy, Digital Workplace, Leadership, Luis Suarez, networks, new age consulting

Buy this Book for Yourself for the Holidays

Buy this Book for Yourself for the Holidays

By Susan Scrupski on December 16, 2013

When Nilofer Merchant’s 11 Rules for Creating Value in the Social Era came out, I bought it on my Kindle.  But, because I have 49,245 books on my Kindle (not really, but that’s what it feels like), I sort of just parked it there to read to “later.” Well, later was this weekend. I’m stunned […]

Posted in Trends & Concepts | Tagged Management, Nilofer Merchant, social collaboration, social era

Social Business: Pining for the Fjords!

Social Business: Pining for the Fjords!

By Susan Scrupski on December 5, 2013

“I’ll tell you what’s wrong with it…  It’s dead!” So, which is it dead or not dead?   There is so much confusion in the market about what “Social Business” is, it might as well be a dead parrot (too).  And there is no shortage of people who come at this conversation with a perspective […]

Posted in Featured Posts, Trends & Concepts | Tagged 2.0 Adoption Council, Change Agents Worldwide, deloitte, Enterprise 2.0, MIT SMR, Muhammad Yunus, Nilofer Merchant, research, social business, social collaboration, Social Media, Socialcast, Trends Research | 1 Response

WIIFM on Working Socially?

WIIFM on Working Socially?

By Susan Scrupski on November 14, 2013

Let’s be honest: change bites!  Most people do not like change.  Change brings uncertainty, a loss of security and control, a fleeting feeling of helplessness, and even panic.  Helping large organizations embrace disruptive change is a tall order.  What’s needed are roadmaps, play books, guidance, intelligence, patience, and a little inspiration.  But, change can be […]

Posted in Featured Posts, Trends & Concepts | Tagged adoption, Change Agents Worldwide, Salesforce Chatter, salesforce.com, social collaboration, Social network, WIIFM

Stop ‘Yer Sobbin’ – Texas Remix

Stop ‘Yer Sobbin’ – Texas Remix

By Susan Scrupski on October 28, 2013

So, I feel compelled to blog a little this weekend addressing the angst that is circulating around the social web on the death of e20/social business/etc.  I’m not going to dazzle you with brilliant insights on what’s happening, why things are difficult, why change has been hard to do.  I’ve chronicled a lot of these […]

Posted in Trends & Concepts | Tagged Personal Commentary

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