
And here are… HfS’ 2011 Outsourcing Predictions… on demand
And here we are, like clockwork, jumping on the tackiest, lamest marketing exercise every analyst, consultant, CEO, and wannabe thought-leader always persists in doing… because you are supposed to gasp “Wow – they are predicting the future!” Firstly, on behalf of HfS, I would like to personally apologize for jumping on the predictions sausage-factory (like we […]
Innovation discovered!
The key to achieving innovation, is to nurture today’s young talent, teaching new and creative methods

Whats happens in India… stays in India
1) Which country, promoting its datacenter capabilities, do these fine gentlemen represent?
2) Can you identify this statesmen of the BPO industry (I’d just finished speaking, so forgive him his 40 winks…)

The Buy Family thunders home yet again!
Aside from air strikes, ash clouds, oil leaks and Sarah Palin’s previous plea to “drill baby drill”, global media attention was briefly diverted, last week, to Edinburgh as some of BPO’s top buyers and providers bravely duked it out the SSON’s European…