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Average Contract Duration and SaaS Renewals:  All Is Not As It Appears

Average Contract Duration and SaaS Renewals: All Is Not As It Appears

By Dave Kellogg on September 22, 2014

Chatting with some SaaS buddies the other day, we ran into a fun — and fairly subtle — SaaS metrics question the other day.  It went something like this: VP of Customer Success:  “Our average contract duration (ACD) on renewals was 1.5 years last quarter and –“ VP of Sales:  “– Wait a minute, our […]

Posted in Business, Featured Posts | Tagged ACD, Cloud, Metrics, SaaS, SaaS Metrics, software as a service

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