Average Contract Duration and SaaS Renewals: All Is Not As It Appears
Chatting with some SaaS buddies the other day, we ran into a fun — and fairly subtle — SaaS metrics question the other day. It went something like this: VP of Customer Success: “Our average contract duration (ACD) on renewals was 1.5 years last quarter and –“ VP of Sales: “– Wait a minute, our […]
