The Case For Smarter Process At IBMImpact 2014
At analyst events, I tend to not blog every presentation; rather, I listen, absorb and take some time to reflect on the themes. Since I spent the first part of last week at the analyst event at IBM Impact, then the second half across the country at Appian World, I waited until I had to […]
AWD Advance 2014: A Morning Of Strategy, Architecture And Customer Experience
I still think that DST is BPM’s best kept secret outside of their own customer base and the mutual fund industry in which they specialize: if I mention DST to most people, even other BPMS vendors, they’ve never heard of them. However, they have the most fiercely loyal customers that I’ve ever seen, in part […]
Oracle BPM 11g – The View From Afar
You know where I’m not this week? Oracle OpenWorld. You know why? Because after an email conversation where I said that I could attend if my travel expenses were covered, and having them register me for the conference, I was informed that “PR doesn’t cover any hotel rooms or air travel”. Whatever. However, I did […]
Smarter Process At IBM Impact 2013
Day 1 at IBM Impact 2013, following a keynote full of loud drums, rotating cars and a cat video, David Millen and Kramer Reeves gave a presentation on IBM’s vision for Smarter Process, which focuses on improving process effectiveness with BPM, case management and decision management. There are a number of drivers that they mentioned […]
Smart Process Apps with Kofax and Forrester
Kofax sponsored a webinar last week (replay here) featuring Andy Bartels of Forrester Research speaking about Smart Process Applications (SPA): a term introduced by Forrester to describe collaborative, process-based packaged applications for human-centric work. In their terms: “a new generation of applications to help make human-centric, collaborative business activities be more effective”, with the goal […]
BPM in the Great White North: OpenText BPM Seminar
When a conference or seminar pitches up in my own backyard, I try to make the time to attend, and this morning I attended a morning seminar given by OpenText in Toronto. I’m not currently scheduled to make it to their big Enterprise World conference next month in Orlando, so this was a good chance […]
It’s Not About BPM vs. ACM, It’s About A Spectrum Of Process Functionality
From a white paper that I’m working on now: I think that the whole “BPM versus ACM” debate has completely blown out of all sensible proportion, when we’re really talking about a spectrum of functionality that ranges from structured process management (or what some people think of as BPM) to completely dynamic process management. […]
IBM Case Manager In Depth
I had a chance to see IBM’s new Case Manager product at IOD last month, and last week Jake Levirne, the product manager, gave me a more complete demo. If you haven’t read my earlier product overview from IOD as well as the pre-IOD briefing on Case Manager and related products, the business analyst view, […]
What Organizations Want From Case Management
There was an AIIM webinar today on supporting the information worker with case management, featuring Craig Le Clair from Forrester. Le Clair introduced the concept of information workers, a term that they use instead of knowledge worker, defined as “everyone between 18 and 88 with a job in which they use a computer or other […]
Advanced Case Management Empowering The Business Analyst
We’re still a couple of hours away from the official announcement about the release of IBM Case Manager, and I’m at a session on how business analysts will work with Case Manager to build solutions based on templates. Like the other ACM sessions, this one starts with an overview of IBM’s case management vision as […]
