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ACM

IBM’s New Case Manager Product Overview

IBM’s New Case Manager Product Overview

By Sandy Kemsley on October 25, 2010

The day before the official announcement of IBM’s Case Manager product, Jake Levirne, Senior Product Manager, walked us through the capabilities. He started by defining case management, and discussing how it is about providing context to enable better outcomes rather than prescribing the exact method for achieving that outcome. For those of you who have […]

Posted in Technology / Software | Tagged ACM, business intelligence, Case Manager, cognos, FileNet, ibm, iodgc, workflow | 1 Response

IBM IOD Opening Session: ACM and Analytics

IBM IOD Opening Session: ACM and Analytics

By Sandy Kemsley on October 25, 2010

I’m at IBM’s Information On Demand (IOD) conference this week, attending the opening session. There are 10,000 attendees here (including, I assume, IBM employees) for a conference that covers information management of all sorts: databases, analytics and content management. As at other large vendor conferences, they feel obligated to assault our senses in the morning […]

Posted in Technology / Software | Tagged ACM, BI, ibm, iodgc

Dancing With Elephants: Webinar on Agile and Social Processes

Dancing With Elephants: Webinar on Agile and Social Processes

By Sandy Kemsley on September 7, 2010

Keith Swenson and I will be presenting a webinar this Thursday at 2pm ET, sponsored by Fujitsu, on the topic of agile and social BPM. You can register here.

From the description:

Posted in Trends & Concepts | Tagged ACM, BPM, Business process, Business process management, knowledge worker, social software, workflow | 2 Responses

BPM and Case Management Webinar Q&A

BPM and Case Management Webinar Q&A

By Sandy Kemsley on May 13, 2010

I presented a webinar on business process management and case management today, hosted by Pegasystems. Great fun as always, and a ton of questions that we didn’t have time to answer. I captured a lot of them and will address them here; if you attended the webinar, Pega will also send out their responses as […]

Posted in Trends & Concepts | Tagged ACM, BPM, BPMN, Business process, Business process management, Case management, Webinar, workflow | 3 Responses

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