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ACS

Are BPO newcomers running out of gas?

Are BPO newcomers running out of gas?

By Phil Fersht on January 5, 2011

We’ve been wallowing in white papers, plied with PowerPoint and overwhelmed with oratory, but despite all the chest-pumping, the very latest market picture of F&A BPO sends us one very clear message: the market remains dominated by a small handful of established service providers, while the market entrants of recent years have struggled to make a […]

Posted in Business, Featured Posts | Tagged Accenture, ACS, BPO, Capgemini, cognizant, Enterprise Irregulars, EXL, Genpact, ibm, InfosysBPO, IT Outsourcing / IT Services, Outsourcing Research, Outsourcing Vendors, The Future of Outsourcing, wipro, WNS, Xerox

The troubling thoughts re: outsourcing

By Brian Sommer on October 5, 2009

Watch this space for future problems!
There’s a lot going on in the outsourcing world lately. Things like:
– Perot Data Systems being acquired by Dell
– ACS getting bought by Xerox
Add to these deals, consider that:
– Accenture is providing guidance suggesting zero growth
– Accenture cutting back its executive ranks
– A colleague telling me that outsourcing, traditional & […]

Posted in Trends & Concepts | Tagged Accenture, ACS, BPO, business process outsourcing, Contracting, Current Affairs, deal, Dell, gartner, India & Services, Mergers & Acquisitions, Notable Research, Outsourcing, Perot, Professional Services, SaaS and Beyond, Selling Professional Services, Service Providers, Think About IT

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