
Are BPO newcomers running out of gas?
We’ve been wallowing in white papers, plied with PowerPoint and overwhelmed with oratory, but despite all the chest-pumping, the very latest market picture of F&A BPO sends us one very clear message: the market remains dominated by a small handful of established service providers, while the market entrants of recent years have struggled to make a […]
The troubling thoughts re: outsourcing
Watch this space for future problems!
There’s a lot going on in the outsourcing world lately. Things like:
– Perot Data Systems being acquired by Dell
– ACS getting bought by Xerox
Add to these deals, consider that:
– Accenture is providing guidance suggesting zero growth
– Accenture cutting back its executive ranks
– A colleague telling me that outsourcing, traditional & […]