By Brian Sommer on September 21, 2014
Contract riders are those special line items people slip into contracts. Some have a valid business purpose (like NO brown M&M’s) and others are a tribute to the requester’s vanity/ego. Do IT analysts/influencers have these? Your ace investigative reporter teamed with the always inscrutable and snarky Frank Scavo to get to the bottom of this. […]
Posted in Trends & Concepts | Tagged analyst relations, analysts, AR, enterprise software, Humor, influencers, parody
By R "Ray" Wang on August 11, 2013
Unchecked Bad Behavior Plagues Both Vendors And Analysts. I’ve dreaded writing this post for a long time. I normally think the best of everyone. Yet, in the course of building our business at Constellation Research, I have to say I’ve seen everything that can go wrong with the industry analyst business. I’m almost embarrassed to […]
Posted in Business, Featured Posts | Tagged @pgreenbe, #archat, Analyst Code, analyst relations, analyst relations professional, analyst strategy, best practices, ethics, Guide to Infliuence, Personal Log, R "Ray" Wang;, rwang0, Software Insider, Software Vendors, SoftwareInsider, users, vendor strategy |
By R "Ray" Wang on July 15, 2013
Seeking The Rebels – Pioneers, Early Adopters, and Thought Leaders Since I started Constellation Research in 2010, we have had a single mission – serve the market leaders and fast followers. Yet, finding these market leaders and fast followers was no easy task. These folks shrugged off the legacy analyst firms as they failed to […]
Posted in Business | Tagged analyst event, analyst relations, analyst strategy, Awards, business technology, Constellation Research, Constellation SuperNova Awards, Customer Experience, customer experience management, Data to Decisions, Data2Decisions, disruptive, disruptive technologies, Disruptive technology, early adoptions, enterprise software, enterprise strategy, Fast Followers, management strategy, Monday's Musings, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider
By R "Ray" Wang on May 28, 2013
Constellation Sees An Alarming Increase In Inquiries Constellation has received an alarming increase in inquiries about an unethical vendor sales practice coined as “trolling for indirect access”. Indirect access is when a vendor claims that a client is accessing their perpetually licensed software in an unintentional manner or inappropriately licensed manner. One vendor uses a […]
Posted in Business, Featured Posts | Tagged 3rd party maintenance, analyst relations, Apps Strategy, back maintenance fees, CFO, Chief information officer, Chief procurement officer, CIO, contract negotiations, contract strategy, cost reduction, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, Enterprise resource planning, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, erp, OOW, oracle, Oracle EBS, Oracle ERP, Oracle Open World, R "Ray" Wang;, rwang0, sap, SAP Business Suite 7, SAP Enterprise Support, SAP ERP, SAPPHIRE, sapphirenow, software bill of rights, software contract reviews, Software Insider, software licensing, software licesing and pricing, software mainteance, software maintenance, software ownership, software ownership lifecycle, software pricing, Software Vendors, SoftwareInsider, Tuesday's Tip, user groups, user strategy
By R "Ray" Wang on May 6, 2013
The Gartner Market Share Analysis:CRM Software Report Raises Questions On Accuracy of Market Sizing Reports The recent Gartner report “Market Share Analysis: Customer Relationship Management Software, Worldwide, 2012” has generated some controversy among the enterprise software set. The report and other reports such as these, are often used for bragging rights by vendors and for […]
Posted in Business, Featured Posts, Technology / Software | Tagged #archat, #GartnerCRM, analyst relations, Apps Strategy, Chief Customer Officer, Chief Marketing Officer, Chief Sales Officer, Chief Service Officer, Cloud, Cloud Computing, Cloud options, Cloud Wars, CMO, Constellation Research, CRM, customer relationship management, customer relationship management (CRM), customer service, CXP, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise class, enterprise software, erp, gartner, ibm, IIAR, Kirill Tartarinov, Legacy Analyst firms, Market Sizing, Monday's Musings, oracle, Oracle Siebel, R "Ray" Wang;, rwang0, salesforce.com, sap, SAP CRM, siebel, Siebel Systems, Software Insider, Software Insider Index, Software Insider Insights™, SoftwareInsider, vendor strategy
By Josh Greenbaum on October 4, 2012
I was finally enlightened as to why I find Oracle’s annual customer event, Oracle Open World, to be an increasingly frustrating and largely unfulfilling experience. For the last few years I have been laboring under the misperception that one of the goals of this event was to inform the influencers about key Oracle technology and […]
Posted in Business, Featured Posts | Tagged analyst relations, influencers, OOW, oow12, oracle
By Jason Busch on October 25, 2011
I used to write from time-to-time on the ways that the provider community can get the attention of the more busy (and senior) bloggers and analysts. Many of these approaches are now old hat (e.g., focus on conversations outside of form…
Posted in Business | Tagged analyst relations, Public relations
By Merv Adrian on August 7, 2010
It’s an occupational hazard of living in the future that analysts can begin to ignore the present – unless we make it a practice to seek it out. Here in the Valley, that can be difficult, when being a week behind the latest version of something the rest of the world hasn’t heard of yet […]
Posted in Trends & Concepts | Tagged ADBMS, Amazon, analyst relations, ibm, Industry Analysts, kindle, Mirchandani, oracle, Research Industry, Vendor image and communications |
By R "Ray" Wang on July 25, 2010
Inspired By The Lessons Learned From Others Before Me One day on a family vacation in June 2009, my dad came up to me and said, “Son, why are you working so hard for someone else?” Coming from my father, a “company man” who worked 30 years at the same company and rose from the […]
Posted in Featured Posts, Trends & Concepts | Tagged 1. Star Quality Requirement, 2. Analyst Friendly Policies and IP Rules, 3. Analyst Firm Self-Ownershipo, 4. Collaborative Environment, 5. Greater Transparency And Strong Code of Ethics, 6. LIfestyle Friendly Autonomy, Accountability, analyst relations, analyst strategy, Excellence, Honor, Humility, Industry analyst, Integrity, Objectivity, Personal Log, Personal responsibility, Respect for others, star analyst |