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Anneke Seley

Winds of Change and CRM

Winds of Change and CRM

By Denis Pombriant on February 24, 2011

The upheaval in the Middle East is roiling the energy markets and that will affect CRM.  Year over year, the price of a gallon of regular is up over half a buck nationally and the average price for said gallon is $3.18.  As gas goes so does jet fuel.  The confluence of rising prices, political […]

Posted in Trends & Concepts | Tagged Anneke Seley, CRM, Current Affairs, Diane Hessan, egypt, Gas prices, Libya, technology, Tunisia | 1 Response

Revving up Revenue

Revving up Revenue

By Denis Pombriant on February 2, 2011

The long recession and the rise of social CRM were not simply co-incidental.  I believe they happened together.  That’s not to say that social CRM happened for some cosmic reason, I neither subscribe to the belief that all things happen for a reason nor do I believe I am qualified to hold forth beyond what […]

Posted in Business, Featured Posts | Tagged Anneke Seley, Brainshark, Bruce Cleveland, Cloud9, CRM, Dave Fitzgerald, economics, Marketo, Phil Fernandez, Sales 2.0, Swayne Hill, Thor Johnson

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