
Winds of Change and CRM
The upheaval in the Middle East is roiling the energy markets and that will affect CRM. Year over year, the price of a gallon of regular is up over half a buck nationally and the average price for said gallon is $3.18. As gas goes so does jet fuel. The confluence of rising prices, political […]

Revving up Revenue
The long recession and the rise of social CRM were not simply co-incidental. I believe they happened together. That’s not to say that social CRM happened for some cosmic reason, I neither subscribe to the belief that all things happen for a reason nor do I believe I am qualified to hold forth beyond what […]