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AppExchange

Platform Native

Platform Native

By Denis Pombriant on November 21, 2014

The idea of an omnipotent software platform and the evolution of Customer Science go hand in hand. Customer Science is the upshot of my idea that we’re in the process of converting from random acts of CRM in the front office to a more structured, efficient, and predictable approach to conducting front office business. Platforms […]

Posted in Featured Posts, Technology / Software | Tagged AppExchange, Business process, Cloud Computing, customer relationship management, salesforce.com | 1 Response

Platform Native

Platform Native

By Denis Pombriant on October 20, 2014

A number of Salesforce AppExchange partners including Apttus, Kenandy and ServiceMax formed an alliance called the Force United Consortium back in April but I hadn’t had the chance to talk to anyone about it. It’s a cool idea and a way to differentiate a partner that makes good use of the Salesforce1 Platform. I got […]

Posted in Featured Posts, Technology / Software | Tagged #df14, AppExchange, Apttus, CRM, Dreamforce, Financialforce, Intacct, kenandy, salesforce, salesforce.com, servicemax | 1 Response

News Analysis: Understanding The Microsoft and Salesforce Partnership From The Customers POV

News Analysis: Understanding The Microsoft and Salesforce Partnership From The Customers POV

By R "Ray" Wang on June 4, 2014

Microsoft’s Platform DNA and Salesforce.com Quest For User Productivity Drive The Strategic Partnership On May 29th, 2014, the Redmond based mega vendor Microsoft and the San Francisco based Cloud pioneer salesforce announced a partnership.  From the teleconference call with CEOs Satya Nadella and Marc Benioff; and in conversations with over 50 key executives, partners, and […]

Posted in Featured Posts, Technology / Software | Tagged Amazon, analytics, AppExchange, Apps Strategy, Big Data, Business Analytics, business intelligence, CEO, CFO, Chief Customer Officer, Chief Digital Officer, Chief information officer, Chief Sales Officer, Chief Service Officer, Chief Technology Officer, CIO, Cloud, Cloud Computing, Cloud Wars, CMO, CoIT, collaboration, Constellation Research, customer engagement, Customer Experience, customer relationship management, CXO, Digital Business, Digital Disruption, DigitalBiz, digitaltransformation, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, enterprise software, enterprise strategy, google, M, microsoft, Microsoft Azure, Microsoft Dynamics, MIcrosoft Dynamics CRM, Microsoft Office, Microsoft Office 365, Microsoft Power BI, Microsoft Windows, Microsoft Windows Phone, News Analysis, R "Ray" Wang;, rwang0, SaaS, salesforce.com, salesforce1, Software Insider, SoftwareInsider, vendor strategy | 2 Responses

Dreamforce Wrap-up

Dreamforce Wrap-up

By Denis Pombriant on December 9, 2013

Dreamforce Wrap-up Ok, we survived Dreamforce and that has enabled us to limp home exhausted from all of the information we accumulated and the parties we attended just in time for the holidays.  I have a lot of thoughts about the show and if I try to share most of them the result will be […]

Posted in Featured Posts, Technology / Software | Tagged AppExchange, df13, Hewlett-Packard, multitenancy, salesforce, salesforce.com, salesforce1, Superpod

The Class of ‘14

The Class of ‘14

By Denis Pombriant on November 20, 2013

The story of this year’s Dreamforce might best be told through the partner community and AppExchange and that makes it a story about the platform.  Appropriately enough, Salesforce teed up the platform topic in Chairman and CEO, Marc Benioff’s keynote and the press conference immediately following it on Tuesday in which he announced Salesforce 1. […]

Posted in Business, Featured Posts, Technology / Software | Tagged AppExchange, Apttus, CRM, df13, financialforce.com, Microsoft Office, salesforce, salesforce.com, salesforce1, servicemax | 1 Response

Dreamforecast

Dreamforecast

By Denis Pombriant on November 7, 2013

For many years I have written a piece that attempts to forecast the major themes of Dreamforce.  I believe I am not always right but the exercise is fun and helps me orient toward what should be happening industry-wide even if it’s not.  This year is no exception.  With no briefing yet from the company, […]

Posted in Business, Featured Posts | Tagged AppExchange, df13, Dreamforce, force.com, kenandy, salesforce, salesforce.com, servicemax, Zuora | 1 Response

No Fault Divorce?

No Fault Divorce?

By Denis Pombriant on June 13, 2013

How many euphemisms are there for divorce?  We’re still good friends.  It was mutual.  Time to move on.  Whatever.  It happens all the time. In business, relationships form and dissolve faster than last week’s nuptials in Vegas.  Companies do what’s best for them and their shareholders and that’s the way it is.  But we don’t […]

Posted in Business, Featured Posts | Tagged AppExchange, ExactTarget, Marketo, salesforce.com | 5 Responses

nCino — Loan Origination on Salesforce Platform, Gets the Records Right

nCino — Loan Origination on Salesforce Platform, Gets the Records Right

By Denis Pombriant on March 12, 2013

This post is part of an occasional series on the AppExchange as Salesforce.com celebrates the seventh anniversary of its launch.  The series will focus on some of the most interesting AppExchange applications of the last year. The arc of nCino’s brief existence provides a good description of the power of application development on the Force.com […]

Posted in Technology / Software | Tagged AppExchange, force.com, nCino, salesforce.com | 2 Responses

Let’s Hear It for the Ecosystems!

Let’s Hear It for the Ecosystems!

By Denis Pombriant on March 6, 2013

Could we have a moment of sustained loud noise for all of the companies that form the various ecosystems around major product lines?  I mean it.  The ecosystem, and maybe not even social, is the story of the last five years.  While many of us have been running around like Chicken Little talking up the […]

Posted in Business, Featured Posts | Tagged AppExchange, DocuSign, ecosystem, salesforce.com

AppExchange Seven Years On

AppExchange Seven Years On

By Denis Pombriant on February 19, 2013

The AppExchange is undoubtedly a significant portion of what makes salesforce.com unique.  Pre-integrated solutions dramatically reduce the cost to the customer to extend the capabilities of Salesforce and the fact that it has already gone through growing pains means it will take other providers years to mimic its capability and impact.    ~Narinder Singh, co-founder and CSO, Appirio […]

Posted in Featured Posts, Technology / Software | Tagged AppExchange, apple, appstore, salesforce, salesforce.com | 1 Response

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