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Architecture of Participation

Webciety and Enterprise 2.0: A snapshot of today's social computing conversations

Webciety and Enterprise 2.0: A snapshot of today’s social computing conversations

By Dion Hinchcliffe on March 5, 2010

Though smaller than in year’s past, Germany’s CeBIT trade show in Hanover this week remains one of the giants of the industry and is a must-attend event for much of Europe’s technology leaders. For the last two years, I have been participating in Webciety, a show within a show that explores the emerging 21st century digital lifestyle.

Here is a breakdown of how Europe is looking at Enterprise 2.0 adoption and how it affects us as well.

Posted in Featured Posts, Technology / Software, Trends & Concepts | Tagged Architecture of Participation, blogs, Cloud Computing, collaboration, Collective intelligence, community management, Enterprise 2.0, Enterprise Web 2.0, Enterprise Wikis, mashups, Network effects, Products, SaaS, social computing, Social CRM, Social Economy, Social Media, social networking, social networks, social software, social web, Web 2.0, Web 2.0 Platforms, Wikis

The Facebook imperative for enterprise software

The Facebook imperative for enterprise software

By Dion Hinchcliffe on February 28, 2010

Marc Benioff, CEO of Salesforce, the well-known CRM and cloud computing company (and now soon-to-be social software vendor) wrote a guest post on TechCrunch late last week making the case for “why enterprise software should take its cues from Facebook and become more social.”

What then does this mean for the future of IT and what impacts will social computing ultimately have on the enterprise.

Posted in Featured Posts, Technology / Software | Tagged Architecture of Participation, Cloud Computing, Collective intelligence, Community, Digital Strategy, Enterprise 2.0, Enterprise Web 2.0, Network effects, SaaS, social computing, Social Economy, Social Media, social networking, social software, social web, The Social Graph, Web 2.0, Web 2.0 Platforms, Web as Platform

Making government more open and social

Making government more open and social

By Dion Hinchcliffe on February 28, 2010

Can social tools and community-based approaches truly help our government function better and operate more efficiently? Will open access to government data create important new opportunities for citizens and increase transparency? As we’ll see, these two questions are currently top-of-mind in many public sector policy discussions this year. The questions also herald underlying forces at work in the government landscape in many countries around the world, including the United states.

Here are some of the initiatives that are taking place this year and what’s happening with Government 2.0 as 2010 begins to heat up.

Posted in Featured Posts, Trends & Concepts | Tagged Architecture of Participation, blogs, Business Models, collaboration, Collective intelligence, Community, community management, Digital Strategy, Enterprise 2.0, Enterprise Web 2.0, Governance, Government 2.0, Grassroots Community, Open APIs, social computing, Social Economy, Social Media, social networking, social software, social web, Web 2.0, Web as Platform, Wikis

SAP's 12Sprints joins the social enterprise bandwagon

SAP’s 12Sprints joins the social enterprise bandwagon

By Dion Hinchcliffe on February 4, 2010

I spent some time this morning working with SAP’s new 12Sprints collaboration service, which was announced earlier this week. Available free in open beta immediately, it’s a cloud-based service that’s a cross between Basecamp and Google Wave and is ostensibly designed for team collaboration. Not incidentally, 12Sprints is also clearly a social application and it includes viral invitation, extensive commenting and discussion capabilities, and interesting new twists on measuring community opinion such as real time consensus tracking. Here’s my analysis and breakdown.

Posted in Featured Posts, Technology / Software | Tagged Architecture of Participation, blogs, Cloud Computing, collaboration, Collective intelligence, Community, Enterprise 2.0, Enterprise Web 2.0, Google Wave, Microsoft SharePoint, Products, SaaS, sap, social computing, social networks, social software, Web 2.0, Web 2.0 Platforms, Web as Platform, Wikis | 1 Response

Social CRM: Ground zero for Enterprise 2.0 in 2010

Social CRM: Ground zero for Enterprise 2.0 in 2010

By Dion Hinchcliffe on February 3, 2010

There’s been some debate recently on whether Social CRM is part of the broader Enterprise 2.0 story. I try to answer the question and explore some of the latest thinking on social business and how it can help transform the customer relationship for real competitive advantage.

Posted in Featured Posts, Trends & Concepts | Tagged Architecture of Participation, Business Models, collaboration, Collective intelligence, Community, community management, Customer Community, Design Patterns, Digital Strategy, Enterprise 2.0, Enterprise Web 2.0, Grassroots Community, social computing, Social CRM, Social Economy, Social Enterprise, Social Media, social networking, social software

What will power next-generation businesses?

What will power next-generation businesses?

By Dion Hinchcliffe on December 10, 2009

The ongoing and seemingly inexorable decline of traditional media continues to be the canonical example of what happens when the ground rules get changed in an industry that is fundamentally unable to adapt to new market conditions. A great analysis recently posted by Umair Haque at Harvard Business underscores the point: The so-called new normal is starting to seem more and more foreign the deeper we go into the 21st century than most organizations may yet be willing to believe.

Here’s an exploration of what will likely drive forward next-generation businesses in the 21st century.

Posted in Featured Posts, Trends & Concepts | Tagged Architecture of Participation, Business Models, Cloud Computing, collaboration, Collective intelligence, Community, Convergence, Cost-effective scalability, Crowdsourcing, Customer Community, Design Patterns, Enterprise 2.0, Enterprise Web 2.0, Governance, Network effects, Radical Decentralization, social computing, Social Economy, Social Media, social networks, Web 2.0, Web as Platform

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