Does Enterprise SaaS Need a Same-Store Sales Metric?
Enterprise SaaS and retailers have more in common than you might think. Let’s think about retailers for a minute. Retailers drive growth in two ways: They open new stores They increase sales at existing stores Opening new stores is great, but it’s an expensive way to drive new sales and requires a lot of up-front […]
Measuring SaaS (or Cloud) Renewal Rates: Way More Than Meets the Eye
I love cloud computing. I love metrics. And I love renewals. So when I went looking on the Web for a great discussion of SaaS renewals and metrics I was surprised not to find much. Certainly, I found the two classics on SaaS metrics: The Bessemer Venture Partners 10 Laws of Cloud Computing white paper, […]
