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ATG

ORCL Launches CEM

ORCL Launches CEM

By Denis Pombriant on June 28, 2012

Oracle launched its customer experience push this week with an announcement by co-president Mark Hurd.  The new direction begins to pull together the results of Oracle’s latest buying spree in which it purchased ATG for e-commerce, RightNow Technologies for customer service and other technologies for analytics in cyberspace. While Oracle will always draw skeptics the […]

Posted in Business | Tagged Anthony Lye, ATG, CEM, CRM, economics, IDG, Kanarkus, oracle, RightNow | 1 Response

News Analysis: Oracle Buys RightNow For $1.43B

News Analysis: Oracle Buys RightNow For $1.43B

By R "Ray" Wang on October 25, 2011

The Acquisition Machine Heads To The Public Cloud Users gathered at the Customer Summit 2011 at the Broadmoor Hotel woke up to the shocking announcement that Oracle (NASDAQ: ORCL) announced a $1.43B acquisition of leading SMB CRM vendor RightNow Technologies (NASDAQ: RNOW) today.  According to Thomas Kurian, “Oracle is moving aggressively to offer customers a […]

Posted in Business, Featured Posts | Tagged acquisition, acquisitions, Apps Strategy, Art Technology Group, ATG, CIO, Cloud, Cloud Computing, Cloud options, CMO, Constellation Research, CRM, customer engagement, Customer Experience, customer service, customer service; -business, Customer Support, enterprise applications, enterprise apps, Enterprise Business Apps, enterprise software, mergers, Mergers And Acquisitions, News Analysis, oracle, Oracle CRM On Demand, Oracle Fusion Apps, Oracle Fusion Middleware, R “Ray” Wang;, R "Ray" Wang;, RightNow, RightNow Technologies, rwang0, social business, Social Business Software, Social CRM, social technologies, vendor strategy | 2 Responses

Monday’s Musings: A Working Vendor Landscape For Social Business

Monday’s Musings: A Working Vendor Landscape For Social Business

By R "Ray" Wang on August 15, 2011

Confusion Persists In The Social Business Market As with any new disruptive technology, the social business solution landscape faces a dynamic, confusing, and converging market. As vendors seek to grab mind share and market share, customers and prospects remain confused as to what are the right business problems to address with social business. However, rampant […]

Posted in Business, Featured Posts, Technology / Software | Tagged adobe, Adobe Omniture, Angel, Apps Strategy, Art Technology Group, ATG, Attensity, Attensity Group, Avaya, Bazaarvoice, broadvision, Broadvision Clearvale, CEO, CIO, Cisco, Cisco Quad, Clearvale, CMO, collaboration, collaboration software, community platforms, Consumerization of IT, CRM, customer engagement, customer experience management, customer service, disruptive, disruptive technologies, Disruptive technology, e20, e2conf, early adopters, early adoptions, early movers, eGain, Endeca, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise collaboration, enterprise software, enterprise strategy, Facebook, Genesys, Get Satisfaction, getsatisfaction, google, GooglePlus, ibm, IBM Connections, IBM Lotus, ibm software group, INgage Networks, Jive, Jive Software, KickApps, lithium, Lithium Technologies, microsoft, Microsoft Lync, Microsoft SharePoint, middleware, middleware platforms, Monday's Musings, Monday’s Musings, Moxie, Mzinga, NewsGator, Omniture, oracle, Oracle ATG, Oracle Beehive, R “Ray” Wang;, R "Ray" Wang;, RightNow, RightNow Technologies, rwang0, Saba, Salesforce Chatter, salesforce.com, sap, SAP Streamworks, SCRM, sharepoint, social business, Social Business Software, social commerce, Social CRM, Social Media, social middleware, social service, social support, social technologies, Socialcast, socialtext, Teleperformance, tibbr, Tibco, Tibco Tibbr, VMware, VMware SocialCast, west, yammer | 2 Responses

Oracle and ATG Redux

Oracle and ATG Redux

By Denis Pombriant on November 10, 2010

Image via Wikipedia One of the more interesting developments of the last week has been the announced acquisition of ATG (Art Technology Group) by Oracle Corporation.  ATG is one of the leading suppliers of ecommerce solutions and Oracle liked their stuff well enough to plunk down a cool billion bucks for the logo. I thought […]

Posted in Business, Featured Posts | Tagged 3dCart, ATG, CRM, ECommerce, ibm, Joomla, netsuite, oracle, technology, venda, volusion

Oracle to Buy ATG

Oracle to Buy ATG

By Denis Pombriant on November 2, 2010

Image via Wikipedia Analysis The news is that Oracle is buying independent ecommerce software provider, ATG (Art Technology Group) of Cambridge, MA for $1 billion.  I think it’s a good move for both companies. ATG is known as a premium provider of ecommerce solutions at a relatively affordable price with more pre-built solutions that its […]

Posted in Business | Tagged acquisitions, ATG, CRM, ECommerce, ibm, Mergers & Acquisitions, netsuite, oracle, technology

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