By Denis Pombriant on June 28, 2012
Oracle launched its customer experience push this week with an announcement by co-president Mark Hurd. The new direction begins to pull together the results of Oracle’s latest buying spree in which it purchased ATG for e-commerce, RightNow Technologies for customer service and other technologies for analytics in cyberspace. While Oracle will always draw skeptics the […]
Posted in Business | Tagged Anthony Lye, ATG, CEM, CRM, economics, IDG, Kanarkus, oracle, RightNow |
By R "Ray" Wang on October 25, 2011
The Acquisition Machine Heads To The Public Cloud Users gathered at the Customer Summit 2011 at the Broadmoor Hotel woke up to the shocking announcement that Oracle (NASDAQ: ORCL) announced a $1.43B acquisition of leading SMB CRM vendor RightNow Technologies (NASDAQ: RNOW) today. According to Thomas Kurian, “Oracle is moving aggressively to offer customers a […]
Posted in Business, Featured Posts | Tagged acquisition, acquisitions, Apps Strategy, Art Technology Group, ATG, CIO, Cloud, Cloud Computing, Cloud options, CMO, Constellation Research, CRM, customer engagement, Customer Experience, customer service, customer service; -business, Customer Support, enterprise applications, enterprise apps, Enterprise Business Apps, enterprise software, mergers, Mergers And Acquisitions, News Analysis, oracle, Oracle CRM On Demand, Oracle Fusion Apps, Oracle Fusion Middleware, R “Ray” Wang;, R "Ray" Wang;, RightNow, RightNow Technologies, rwang0, social business, Social Business Software, Social CRM, social technologies, vendor strategy |
By Denis Pombriant on November 10, 2010
Image via Wikipedia One of the more interesting developments of the last week has been the announced acquisition of ATG (Art Technology Group) by Oracle Corporation. ATG is one of the leading suppliers of ecommerce solutions and Oracle liked their stuff well enough to plunk down a cool billion bucks for the logo. I thought […]
Posted in Business, Featured Posts | Tagged 3dCart, ATG, CRM, ECommerce, ibm, Joomla, netsuite, oracle, technology, venda, volusion
By Denis Pombriant on November 2, 2010
Image via Wikipedia Analysis The news is that Oracle is buying independent ecommerce software provider, ATG (Art Technology Group) of Cambridge, MA for $1 billion. I think it’s a good move for both companies. ATG is known as a premium provider of ecommerce solutions at a relatively affordable price with more pre-built solutions that its […]
Posted in Business | Tagged acquisitions, ATG, CRM, ECommerce, ibm, Mergers & Acquisitions, netsuite, oracle, technology