barely repeatable process
By Sig Rinde on April 20, 2010
When you create a new company you have an idea, some sketches, then you develop a product or a service while trying to understand your potential customers by listening and testing. Then the production/service org gets cranking, channels established and…
By Sandy Kemsley on October 5, 2009
Elise Olding and Carol Rozwell kicked off the afternoon with a session on the hidden costs of unstructured processes: although a lot of focus of BPM efforts (time and money) is on structured processes, as much as 60% of an organization’s processes are unstructured – and probably also unmonitored, unmanaged, unknown and unruly.
Gartner defines unstructured […]