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Why Digital Transformation Always Needs To Start With Customers First

Why Digital Transformation Always Needs To Start With Customers First

By Louis Columbus on September 11, 2020

63% of organizations say delivering an excellent customer experience as measured by customer satisfaction scores defines success as a digital-first business, according to a recent IDG study. 67% of CEOs say acting with agility is “the new currency of business; if we’re too slow, we will be bankrupt,” according to KPMG. 33% of CEOs say […]

Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged BMC, BMC's Autonomous Digital Enterprise (ADE), BMC’s Autonomous Digital Enterprise Framework, Deloitte Insights’, Digital Maturity, Digtial transformation, IDG, KPMG, Louis Columbus' blog

10 Ways AI Is Improving New Product Development

10 Ways AI Is Improving New Product Development

By Louis Columbus on July 25, 2020

Startups’ ambitious AI-based new product development is driving AI-related investment with $16.5B raised in 2019, driven by 695 deals according to PwC/CB Insights MoneyTree Report, Q1 2020. AI expertise is a skill product development teams are ramping up their recruitment efforts to find, with over 7,800 open positions on Monster, over 3,400 on LinkedIn and […]

Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged AI, Artificial intelligence, BMC, BMC Autonomous Digital Enterprise, Capgemini, dev/ops, Louis Columbus' blog, machine learning, Nissan, product development, startups

10 Ways Enterprises Are Getting Results From AI Strategies

10 Ways Enterprises Are Getting Results From AI Strategies

By Louis Columbus on June 21, 2020

One in 10 enterprises now use 10 or more AI applications; chatbots, process optimization, and fraud analysis lead a recent survey’s top use cases according to MMC Ventures. 83% of IT leaders say AI & ML is transforming customer engagement, and 69% say it is transforming their business according to Salesforce Research. IDC predicts spending […]

Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged AI, AI Adoption in Enterprises, Artificial intelligence, BMC, BMC's Autonomous Digital Enterprise (ADE), Eightfold, Louis Columbus' blog, machine learning, McKinsey & Company

Research Summary: Best Practices – Three Simple Software Maintenance Strategies That Can Save You Millions

Research Summary: Best Practices – Three Simple Software Maintenance Strategies That Can Save You Millions

By R "Ray" Wang on March 19, 2012

Forward And Commentary Software ownership costs continue to escalate as vendors accelerate their efforts to capture support and maintenance revenues. Some vendors have gone to the extreme to eliminate third-party options for their customers. This best practices report examines three strategies to free up unnecessary costs to fund innovation and new projects. A. Introduction On […]

Posted in Business, Featured Posts, Technology / Software | Tagged #techoptimization, 3PM, 3rd party maintenance, Apps Strategy, best practices, Bil of Rights, bill of rights, BMC, budgets, business value, business value framework, BVF, CEO, CFO, Chief Financial Officer, Chief information officer, Chief procurement officer, CIO, Cloud, Cloud Computing, Cloud options, CMO, Computer Associates, Constellation Research, Consumerization of IT, contract negotiations, contract strategy, COO, cost reduction, CRM, CTO, Customer Support, deployment options, disruptive, disruptive technologies, Disruptive technology, E-Commerce, Emerging Technologies, enterprise, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, enterprise class, Enterprise Irregular, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, Epicor, erp, ibm, Infor, Infor Global Solutions GmbH, Jive, license credits to new products, license fees, license management, license parking, license policy, license returns, lithium, maintenance, maintenance fees, microsoft, oracle, QAD, R "Ray" Wang;, Research Report, Research Summary, rimini street, rwang0, sap, SAS Institute, socbiz, social business, Social Business Software, Social CRM, Social Enterprise, social enterprise apps, social media monitoring, social support insights, socialbusiness, software as a service, software bill of rights, software contract reviews, software escrow, software licensing, software licesing and pricing, software mainteance, software maintenance, software ownership, software ownership lifecycle, software pricing, software revenue recognition rules, software trends, Spinnaker, technology budgets, Technology Optimization, Third Party Maintenance, user strategy, users, vendor strategy

Coradiant acquired by BMC software

Coradiant acquired by BMC software

By Jevon MacDonald on April 28, 2011

On the heels of yesterday’s acquisition of Tungle, BMC Software has announced today that they have acquired Montreal’s Coradiant, which was co-founded by Year One Labs partner Alistair Croll. We are happy that Montreal has managed to win something in the last few days. The price is currently undisclosed, but the back of the napkin calculation tells […]

Posted in Business | Tagged BMC, Canada, Coradiant, Entrepreneurship, Exits, Montreal, Quebec, startups

Well, I am a systems guy…

Well, I am a systems guy…

By Denis Pombriant on December 15, 2010

It’s amazing to me how we overuse words.  Bothering to notice is an occupational hazard of the writing life, I suppose.  For instance, consider the word unique, which means one of a kind, if you add very or any other modifier to it, you get mush.  Today’s word might be amazing.  There is entirely too […]

Posted in Featured Posts, Technology / Software | Tagged benioff, BMC, CRM, database.com, df10, Dreamforce, heroku, Remedy, RemedyForce, salesforce, siteforce, technology

BMC Buys Phurnace – Quick Analysis

BMC Buys Phurnace – Quick Analysis

By Michael Coté on January 7, 2010

BMC is buying a what seems to be a good Java infrastructure (read: the middle-ware & application layer), model-driven automation and management tool that’ll augment their existing Blade Logic automation portfolio.

Posted in Business | Tagged austin, automation, BMC, enterprise software, Java, M&A, Phurnace, Quick Analysis, Systems Management

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