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BMC’s Autonomous Digital Enterprise (ADE)

Why Digital Transformation Always Needs To Start With Customers First

Why Digital Transformation Always Needs To Start With Customers First

By Louis Columbus on September 11, 2020

63% of organizations say delivering an excellent customer experience as measured by customer satisfaction scores defines success as a digital-first business, according to a recent IDG study. 67% of CEOs say acting with agility is “the new currency of business; if we’re too slow, we will be bankrupt,” according to KPMG. 33% of CEOs say […]

Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged BMC, BMC's Autonomous Digital Enterprise (ADE), BMC’s Autonomous Digital Enterprise Framework, Deloitte Insights’, Digital Maturity, Digtial transformation, IDG, KPMG, Louis Columbus' blog

10 Ways Enterprises Are Getting Results From AI Strategies

10 Ways Enterprises Are Getting Results From AI Strategies

By Louis Columbus on June 21, 2020

One in 10 enterprises now use 10 or more AI applications; chatbots, process optimization, and fraud analysis lead a recent survey’s top use cases according to MMC Ventures. 83% of IT leaders say AI & ML is transforming customer engagement, and 69% say it is transforming their business according to Salesforce Research. IDC predicts spending […]

Posted in Business, Featured Posts, Technology / Software, Trends & Concepts | Tagged AI, AI Adoption in Enterprises, Artificial intelligence, BMC, BMC's Autonomous Digital Enterprise (ADE), Eightfold, Louis Columbus' blog, machine learning, McKinsey & Company

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