A new form of buy-side analyst?
In the investment world there is a clear demarcation between sell-side and buy-side analysts. Been wondering whether the tech world needs something similar as I read various industry research and have conversations with several technology advisers. Among the research I am referring to is Gartner’s Mid-Market ERP MQ and its cloud infrastructure MQ and“prolific Paul” […]
The Marginal Cost of Software
Fellow Enterprise Irregular, Bob Warfield calls me out on my claim that software has no marginal cost in my blog post App Stores Galore. I write about the economics of Information Products often and have used the term marginal costs several times over the years in connection with digital music, e-books and of course the […]
Virgin’s cloud failure: Rebuttal and a deeper perspective
Yesterday’s post characterized Virgin Blue airline’s downtime as a “cloud” failure. Several informed readers believe that assessment is misguided and limited.
Helpstream CEO Gone. Or is it the Company? Either Way, We Gain a Great Blogger.
You heard the good news here first, so it’s only appropriate to be the first to follow up: Bob Warfield is likely out as CEO of Helpstream, a Social CRM SaaS provider. The company website still lists Bob as CEO, but his blog post this morning implies news not yet officially announced: My Startup Track […]
‘Pain chains’ and the IT Devil’s Triangle
The Devil’s Triangle and “pain chains” bind together enterprise customers, technology vendors, and system integrators in an unholy trinity that leads to failed projects.
![Is SCRM ‘09 the same as eCRM ‘99? [Buzzword Bingo]](https://siliconangle.net/ver2/files/2009/12/image_thumb112.png)
Is SCRM ‘09 the same as eCRM ‘99? [Buzzword Bingo]
I made a bit of a wisecrack (I do that often…) yesterday on Twitter in response to Ray Wang of Altimeter Group’s tweet that traditional CRM vendors are making "Not much progress on Social other than adding "another" channel."
My response to Ray’s tweet was that SCRM ‘09 sounds a lot like eCRM ‘99, which […]
Is SCRM ‘09 the same as eCRM ‘99? [Buzzword Bingo] is a post from: The SiliconANGLE
