It’s time to stop knocking Orlando… where else can we find innovation?
You may recall we’ve been a tad harsh on the municipality of Orlando over the years here on HfS, once even going as far as equating being middle-seated en route to the Floridian enclave as being stuck in purgatory all the way to the gates of hell. After many lost nights’ sleep trying to seek out […]
Nearshore Nexus… not to be nixed
Kirk Laughlin is beaming up the nearshore superstars in New York on April 19th
Why Oracle’s acquisition of Taleo shifts the innovation onus onto the service providers
When I watch Oracle and SAP rapidly clean up whatever application is left on the market worth buying, my heart sinks for the future of the enterprise software business. For Oracle and SAP, it’s all about maintaing the status quo and growing their considerable license revenue streams. They know they have to be seen to embrace the Cloud, but all they really care about is protecting their customer bases and preventing upstart vendors sneaking in to disrupt their revenue model. And can you really blame them? It’s economics one-on-one…
Obama’s in-sourcing initiative: does it have the teeth to rescue the US IT industry?
As per usual, election year brings up the age-old argument about how to combat the “threat” of outsourcing. Isn’t now the time, in an election year, to stop the rhetoric and actually make commitments to growing local industries that have a direct impact?
Are you achieving sourcing success with your finance? ACCA and HfS have teamed up to find out…
HfS Research has partnered with ACCA (the Association of Chartered Certified Accountants) to conduct the largest-ever global study of finance professionals to understand adoption trends, experiences and dynamics of shared services and outsourcing for the finance function.
Sal’s six stages of sourcing: BPO’s Generations
The BPO industry has been going though an incredible evolution since the first major deals was cast, barely more than a decade ago, that it’s high time we took stock and take a good look at the phases – or generations – through which our industry has progressed. And there are few people who have lived and breathed these generational shifts more closely that Accenture’s BPO leader, Mike Salvino.
Capgemini Procurement BPO: Realizing Platform/Category Returns From the IBX Acquisition (Part 3)
Please click here to see Part 1 and Part 2 of this series covering the latest from Capgemini.
In this post, we’ll dig into Capgemini’s current and planned technology offerings and strategy. To begin, IBX places its “cloud procurement”…
The defining outsourcing moments of 2011
Well, another year goes by and HfS yet again escapes any legal action, terrorist attacks at our office, or disappearing bodies for being thoroughly unafraid to call the industry on its issues. So let’s reflect some of the defining moments of 2011
Infy procures Portland to soup up its sourcing
InfosysBPO has made its first substantial investment in the sourcing and category management space, picking up the lead Australasian provider Portland Group for $37m.
