Is SaaS the same as cloud?
From the customer’s perspective, it’s all the same. If it’s provided over the Internet on a pay-for-usage basis, it’s a cloud service. Within the industry, we argue about definitions more than is good for us. Customers look in from the outside and see a much simpler array of choices. Why is this important? It matters […]
People-centric IT for a new decade
Continuing my review of emerging trends that are going to be big in 2010, here’s one that I suspect will be a defining theme for IT throughout the coming decade. In one of my favorite postings of 2009 back in September, I called this trend The democratization of IT. Developing those thoughts over the past […]
