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CIO issues

IT failure: 'Evil is the cure for incompetence'

IT failure: ‘Evil is the cure for incompetence’

By Michael Krigsman on March 12, 2010

Dilbert’s thoughtful view on IT failure, politics, and blame.

Posted in Trends & Concepts | Tagged and SOA, CIO issues, Cultural issues, Governance, IT issues, PaaS, SaaS

The IT failures blame game (part 2)

The IT failures blame game (part 2)

By Michael Krigsman on March 8, 2010

Further explorations on assigning blame for IT failures.

Posted in Business | Tagged Bermuda Triangle, Business, CIO issues, Complex systems, Consulting, Cultural issues, Governance, IT issues, Malcolm Gladwell, Project strategy, Vendor relationships | 2 Responses

The IT failures blame game (part 1)

The IT failures blame game (part 1)

By Michael Krigsman on March 8, 2010

Few subjects are as controversial, emotionally charged, and fraught with misunderstanding as establishing blame for failed IT projects.

Posted in Featured Posts, Trends & Concepts | Tagged CIO issues, Cultural issues, Devil's Triangle, Governance, IT issues, Management consulting, project management

The twin evils of IT gridlock and denial

The twin evils of IT gridlock and denial

By Michael Krigsman on March 1, 2010

Gridlock and denial, both related to lack of consensus among team members, are among the most significant and common problems on many IT projects.

Posted in Trends & Concepts | Tagged CIO issues, Consensus, denial, enterprise software, gridlock, Information technology, IT issues, project management, Project strategy, Project team, Standing Ovation Problem, sugarcrm | 1 Response

Curse of the IT prima donna

Curse of the IT prima donna

By Michael Krigsman on February 24, 2010

Prima donnas — folks whose apparent skill is matched only by their poor attitude and arrogance — are a plague we tolerate only out of necessity.

Posted in Business, Featured Posts | Tagged CIO issues, Consulting, Cultural issues, Human Capital Management, Human resources, Information technology, IT issues, Management, Prima donna, project management, Team, Team Management, Workforce Management | 3 Responses

Social networking: Influence, followers, and 'nexus leaders'

Social networking: Influence, followers, and ‘nexus leaders’

By Michael Krigsman on February 22, 2010

Many social networking services use follower counts to motivate higher usage among participants. Enterprises must develop a deeper understanding of influence.

Posted in Featured Posts, Trends & Concepts | Tagged CIO issues, CRM, Enterprise 2.0, Facebook, influence, linkedin, Online Communities, Social Media, Social network, tweetlevel, Twitter

IT failure? Blame your CEO.

IT failure? Blame your CEO.

By Michael Krigsman on February 16, 2010

It’s time to starting thinking about the CEO’s role in determining the success or failure of IT initiatives.

Posted in Business, Featured Posts | Tagged CIO issues, Cultural issues, Governance, Information technology, Management, project management, Project strategy

Social CRM and enterprise business

Social CRM and enterprise business

By Michael Krigsman on February 15, 2010

Social business has important implications for the enterprise. This post contains an important video that explains why.

Posted in Business | Tagged CIO issues, CRM, Cultural issues, Enterprise 2.0, Social CRM, Video interview

UK tax department: Bizarre IT spending incentives

UK tax department: Bizarre IT spending incentives

By Michael Krigsman on February 5, 2010

Phil Pavitt, CIO for the UK tax department, recently spoke out against huge IT projects. Some of his comments are extraordinary.

Posted in Business, Featured Posts | Tagged CIO issues, government, Government projects, HM Revenue and Customs, IT issues, Outsourcing, Politics, Project failures, Tax, Taxation, Vendor relationships

Dissecting an analyst relations failure

Dissecting an analyst relations failure

By Michael Krigsman on February 4, 2010

This video brilliantly captures, and simultaneously mocks, the power and influence of industry analysts and their effect on enterprise vendors. Enjoy it!

Posted in Trends & Concepts | Tagged CIO issues, Edelman, enterprise software, gartner, Hitler, Humor, Vendor relationships, Video | 1 Response

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