By Michael Krigsman on February 3, 2010
Panorama Consulting today released results of a study comparing gaps between customer expectations and actual results achieved on ERP projects.
By Michael Krigsman on February 2, 2010
Despite the growth of BI, achieving ROI remains a challenge; video interview with Michael Corcoran, Chief Marketing Officer of Information Builders.
Posted in Technology / Software | Tagged business intelligence, CIO issues, Data Warehousing, Decision Support Tools, implementation, Information Builders, interview, IT issues, Video interview | 2 Responses
By Michael Krigsman on February 1, 2010
A research proposal to improve the IT Devil’s Triangle by quantifying responsibility for failure or success.
By Michael Krigsman on January 29, 2010
The Devil’s Triangle and “pain chains” bind together enterprise customers, technology vendors, and system integrators in an unholy trinity that leads to failed projects.
Posted in Featured Posts, Trends & Concepts | Tagged Altimeter Group, Bob Warfield, CIO issues, Cultural issues, Devil's Triangle, Due diligence, IT issues, Politics, project management, Vendor relationships
By Michael Krigsman on January 26, 2010
Enterprise software is rapidly evolving to reflect the growing importance of social software. Nowhere is this change more obvious than in customer relationship management (CRM).
By Michael Krigsman on January 14, 2010
“Governance” is a badass sounding phrase that simply means establishing policies to enable consistent management by exception. But many governance initiatives are doomed to fail.
Posted in Featured Posts, Trends & Concepts | Tagged Chief information officer, CIO issues, Cultural issues, Decision making, Governance, HR Team..., Human resources, Human Resources Inc., Information technology, IT Governance, IT issues, IT Team, Management, software as a service, strategy | 1 Response
By Michael Krigsman on January 13, 2010
Communication gaps are probably responsible for more failed projects than any other reason; it’s a tough problem to solve.
By Michael Krigsman on January 9, 2010
This photo sparked my thinking regarding silos and the so-called gap between IT and lines of business.
By Michael Krigsman on January 8, 2010
Let’s face it, enterprise software is pretty dry, but sometimes there’s drama — even if it’s kind of lame.
By Michael Krigsman on January 7, 2010
How does one create small systems that address similar requirements as large ones? It’s a basic matter we need to consider.
Posted in Featured Posts, Trends & Concepts | Tagged CIO issues, Cultural issues, Enterprise 2.0, enterprise software, Failure 2.0, Information technology, IT issues, Politics, Service-oriented architecture, Software development, Twitter | 1 Response