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cognizant

Cognizant makes the biggest bet ever by an Indian services provider. Has the services game changed forever?

Cognizant makes the biggest bet ever by an Indian services provider. Has the services game changed forever?

By Phil Fersht on September 17, 2014

Cognizant has upped the ante; now it’s time for the ambitious providers to open their war-chests

Posted in Business, Featured Posts | Tagged Accenture, Analytics and Big Data, Business Process Outsourcing (BPO), Cloud Computing, cognizant, Enterprise Irregulars, Healthcare and Outsourcing, HfS Surveys: All our Survey Posts, HfS Surveys: State of Outsourcing 2014, HfSResearch.com Homepage, IaaS and BPaaS, ibm, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, PaaS, SaaS, Sourcing Change Management, trizetto

Six market disruptions coming to challenge the Indian services majors

Six market disruptions coming to challenge the Indian services majors

By Phil Fersht on May 1, 2014

Today’s services winners do not have to become tomorrow’s also-rans if they are smart enough to make discreet investments in the disruptive business models of the future

Posted in Business, Featured Posts | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, cognizant, Current Affairs, Enterprise Irregulars, hcl, HfS, HfSResearch.com Homepage, Infosys, Innovation in Outsourcing, IT Outsourcing / IT Services, Outsourcing Vendors, Phil Fersht, TCS, The Future of Outsourcing, wipro | 1 Response

Frankly, Malcolm Frank… Part 2

Frankly, Malcolm Frank… Part 2

By Phil Fersht on August 19, 2013

When vendors, particularly hardware and software vendors, were running around and talking about ‘Cloud this and Cloud that’, and ‘Big Data this and Big Data that’, we felt they were missing the point, because they weren’t driving conversion. Whereas the SMAC Stack, when it is integrated, it does start to drive business solutions. – Malcolm Frank, Cognizant, […]

Posted in Business | Tagged Buyers' Sourcing Best Practices, Cloud Computing, cognizant, Current Affairs, Enterprise Irregulars, enterprise social networking, HfS, HfSResearch.com Homepage, HR Strategy, IaaS and BPaaS, Industry-specific Outsourcing, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, malcolm frank, Outsourcing and Politics, Outsourcing and Technology, Outsourcing Heros, Outsourcing Vendors, PaaS, Phil Fersht, SaaS, SMAC and Big Data, social networking, Talent in Sourcing, The Future of Outsourcing, The Internet of Things

News Analysis: Mr. N R Narayana Murthy Returns To Infosys As Executive Chairman of the Board

News Analysis: Mr. N R Narayana Murthy Returns To Infosys As Executive Chairman of the Board

By R "Ray" Wang on June 3, 2013

Will There Be A Come Back For NRN and Infosys? Infosys announced on June 1st, 2013, that Mr. N R Narayana Murthy (NRN), the legendary co-founder of Infosys who retired in August 2011 as Chairman Emeritus, has been appointed by the board as Executive Chairman and a director.  From the press release: Mr. N R […]

Posted in Business | Tagged business impact, Business Models, business process optimization, business strategy, cognizant, Cognizant Technology Solutions, India, Infosys, Infosys Technologies Ltd., management strategy, microsoft, N R Narayana Murthy, News Analysis, oracle, Outsourcing, Professional Services, R "Ray" Wang;, rwang0, sap, Service Providers, Software Insider, SoftwareInsider, Sourcing, sourcing advisor, strategy, TCS, vendor strategy

Who's rising above the W-I-T-C-H hunt?

Who’s rising above the W-I-T-C-H hunt?

By Phil Fersht on October 19, 2012

Have you been observing the fascinating scramble going on over in India for supremacy in the IT services space?  By the time this year is out, it’s highly likely that Cognizant will have leapfrogged both Infosys to take the number two spot behind TCS: So what’s driving this shifting landscape? Let’s take a look at the key […]

Posted in Featured Posts, Technology / Software, Trends & Concepts | Tagged cognizant, fersht, hcl, Infosys, offshoring, Outsourcing, TCS, wipro | 1 Response

Can BPO really function in the Cloud? Join us for a Webcast on March 14

Can BPO really function in the Cloud? Join us for a Webcast on March 14

By Phil Fersht on March 11, 2012

Business Platforms are supposed to represent the “fusion of the benefits provided by standard business processes, Cloud computing and SaaS in a singular managed service delivery model”. Well… you’ve heard all the hype about “Business Platforms”, now it’s time for the real talk, so please join us for our webcast on March 14th at 10:00 AM ET,

Posted in Business | Tagged BPO, business platforms, centro, Cloud, Cloud Computing, cognizant, Enterprise Irregulars, hp, Outsourcing Events, Outsourcing Research, Outsourcing Vendors, SaaS, Security and Risk, Sourcing Best Practises, The Future of Outsourcing

Cognizant: The Future of Work or the Present Forever?

Cognizant: The Future of Work or the Present Forever?

By Phil Fersht on May 17, 2011

Cognizant is at present the darling of the IT offshore services and outsourcing industry for its consistent and impressive growth and positive levels of customer satisfaction, so we thought we’d share some impressions with our readers.

Posted in Business | Tagged BPO, Cloud Computing, cognizant, Current Affairs, Enterprise Irregulars, Financial Services Sourcing Strategies, Healthcare and Outsourcing, HR Strategy, Industry-specific Outsourcing, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing, Outsourcing and Technology, Outsourcing Research, Outsourcing Vendors, SaaS, social networking, Sourcing Best Practises

Are BPO newcomers running out of gas?

Are BPO newcomers running out of gas?

By Phil Fersht on January 5, 2011

We’ve been wallowing in white papers, plied with PowerPoint and overwhelmed with oratory, but despite all the chest-pumping, the very latest market picture of F&A BPO sends us one very clear message: the market remains dominated by a small handful of established service providers, while the market entrants of recent years have struggled to make a […]

Posted in Business, Featured Posts | Tagged Accenture, ACS, BPO, Capgemini, cognizant, Enterprise Irregulars, EXL, Genpact, ibm, InfosysBPO, IT Outsourcing / IT Services, Outsourcing Research, Outsourcing Vendors, The Future of Outsourcing, wipro, WNS, Xerox

Cog and Gen getting it on?  Naaaahhhhh

Cog and Gen getting it on? Naaaahhhhh

By Phil Fersht on September 16, 2010

Lots of frantic noise this week that Cog has been making romantic overtones to Genpact – with India’s press jumping on speculation. Like any other industry observer, you can certainly see lots of romantic potential here – Wall Street’s darlings of BPO…

Posted in Business, Featured Posts | Tagged BPO, cognizant, Engineering & Supply Chain Outsourcing, Genpact, IT Outsourcing / IT Services, M&A, Outsourcing Vendors, procurement, The Future of Outsourcing

The Outsourcing Famine

The Outsourcing Famine

By Vinnie Mirchandani on February 5, 2010

IBM sent me a press release announcing their $ 362 million data center in Research Triangle Park. Too bad they did not showcase it a month ago as I could have worked it into my upcoming book. In contrast, I have a nice interview with Mike Manos on Microsoft’s next-gen data centers.  And they did […]

Posted in Trends & Concepts | Tagged Accenture, cognizant, ibm, innovation, it spending, microsoft, Outsourcing Negotiations/Best Practices

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