By R "Ray" Wang on October 12, 2009
Connect. Collaborate. Innovate.
Welcome to the first of many Altimeter Group research reports. Before you dive deep into the Customer Bill of Rights: Software-as-a-Service report, we wanted to share with you a bit about the research process and how we work within the community.
Connect. We strive to bring new people together and share our knowledge. Knowledge […]
Posted in Business | Tagged Altimeter Group, Apps Strategy, best practices, bill of rights, collaborative research, CRM, customer bill of rights, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, erp, license fees, license policy, maintenance fees, oracle, procurement, Research Report, SaaS, software as a service, software licensing, software licesing and pricing, software ownership lifecycle, software pricing, Software Vendors, vendor management, vendor strategy